chav_corner 3:35 Mon Aug 29
Europe League Tickets.-some supporters having difficulty completing purchase.
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EUROPE LEAGUE TICKET PACKAGE.
We are aware that some supporters are experiencing problems completing purchase.
We wrote to the club today and you will note our email and the club’s speedy response which is appreciated.
COYI.
Hammers United Committee.
Europe League Ticket Package - Some Purchasers Unable To Complete
Hi Nicola,
We've had some reports from our members that when trying to purchase the 3 Ticket package for our Europa League home games an error message pops up and the transaction seems unable to be completed but money has subsequently been taken from bank accounts.
This means some fans are spending long times on hold with the Ticket Office and there are concerns that some may end up not being able to purchase their own seat for these fixtures.
Would it be possible for the purchase deadline to be extended while these issues are resolved?
Also, can a blanket email be sent to all ST holders offering reassurance that the club is aware of some issues and that all ST holders who wish to purchase their own seat using the package offer will be able to?
I look forward to hearing from you soon.
Thanks
Andy
Morning Andy,
I have reported this error to Ticketmaster and am awaiting confirmation.
I will keep you all updated and will of course make the necessary changes to the buy window (given the first game is next week).
With regards,
Nicky
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Replies - In Chronological Order ( Show Newest Messages First)
El Scorchio
3:42 Mon Aug 29
Re: Europe League Tickets.-some supporters having difficulty completing purchase.
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It errored out for me first time I tried to buy mine. Second time it went through ok. Money only taken once though.
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Far Cough
3:45 Mon Aug 29
Re: Europe League Tickets.-some supporters having difficulty completing purchase.
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Thanks for letting me know I'm not the only one having problems.
I have spent nearly £30 fucking quid on phone calls alone only to have my ears blasted with a very shit version of fucking bubbles
Still haven't got through
Cunts
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⚒️
5:50 Mon Aug 29
Re: Europe League Tickets.-some supporters having difficulty completing purchase.
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No wonder people are struggling to get Europa League tickets seeing as we aren’t in that competition.
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chav_corner
7:19 Mon Aug 29
Re: Europe League Tickets.-some supporters having difficulty completing purchase.
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Crossed Hammers.The post didnt sayEeuropa League.We are trying to help out West Ham fans and all you do is make snide comments and troll.
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⚒️
7:31 Mon Aug 29
Re: Europe League Tickets.-some supporters having difficulty completing purchase.
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Just refer to it as the Conference League in future to avoid confusion.
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On The Ball
7:32 Mon Aug 29
Re: Europe League Tickets.-some supporters having difficulty completing purchase.
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Who exactly would be confused?
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fraser
8:12 Tue Aug 30
Re: Europe League Tickets.-some supporters having difficulty completing purchase.
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When do these go on sale to St holders not wanting their own seat?
The three match packages close today at 11am but can't find any other purchase dates
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chav_corner
4:31 Tue Aug 30
Re: Europe League Tickets.-some supporters having difficulty completing purchase.
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No deadline yet for purchasing individual games. I assume those details will be released once this window closes as they will be different for each game.
At the moment you can only buy the three games via the ‘manage tickets’ section of your account
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fraser
4:45 Tue Aug 30
Re: Europe League Tickets.-some supporters having difficulty completing purchase.
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Thanks, they've extended to 5pm today.
Not sure why they can't publish the sale dates
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Fifth Column
5:03 Tue Aug 30
Re: Europe League Tickets.-some supporters having difficulty completing purchase.
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I always buy the shit seats for these matches rather than my regular ST seats. I don't want to pay top dollar for match against Danish part timers.
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Johnson
1:36 Sat Sep 3
Re: Europe League Tickets.-some supporters having difficulty completing purchase.
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For these Europa Conference tickets, are they updating on the ST digital ticket?
Mine updated yesterday but says Newcastle on it and not the Conference game.
Ticket purchase went through fine.
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fraser
1:44 Sat Sep 3
Re: Europe League Tickets.-some supporters having difficulty completing purchase.
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It said they'd be delivered by email I think, not had mine yet either.
Not sold that many from what I can see.
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13 Brentford Rd
1:49 Sat Sep 3
Re: Europe League Tickets.-some supporters having difficulty completing purchase.
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LOL Thursday's game is not even on general sale yet.
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fraser
2:01 Sat Sep 3
Re: Europe League Tickets.-some supporters having difficulty completing purchase.
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We have 50k plus season ticket holders and still looks like at least half of the seats left...
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Mad Dog
9:15 Tue Sep 6
Re: Europe League Tickets.-some supporters having difficulty completing purchase.
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Smyone known when they're sending these out. Leaving it a little late aren't they?
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onsideman
9:28 Tue Sep 6
Re: Europe League Tickets.-some supporters having difficulty completing purchase.
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Got mine by email yesterday morning
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fraser
9:54 Tue Sep 6
Re: Europe League Tickets.-some supporters having difficulty completing purchase.
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Not got mine yet.. May be a blessing
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Admiral Lard
10:15 Tue Sep 6
Re: Europe League Tickets.-some supporters having difficulty completing purchase.
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Bought a single ticket for FCSB last night. As with the Viborg the ground is well under 50% sold but, this could be influenced by the technical issues.
FWIW payment was taken but the ticket PDF not yet sent
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Sven Roeder
10:21 Tue Sep 6
Re: Europe League Tickets.-some supporters having difficulty completing purchase.
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Got confirmation of purchase on 27 Aug when I bought the 3 game package
No ticket yet
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BRANDED
11:11 Tue Sep 6
Re: Europe League Tickets.-some supporters having difficulty completing purchase.
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I’ve got two packages and two tickets
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